Common questions, answered.

If you don’t see your question here, feel free to fill in our enquiry form and we will get back to you.

Are you interested in booking an appointment or have any other questions?

Fill out our enquiry form here.

Upon reviewing your enquiry form, we will send you a follow up email with information about fees and location which includes a link to our online Intake Form for completion if you wish to proceed with booking.

When completing the Intake Form, it is important that you provide as much information about your needs/goals of therapy and schedule/availability. This information helps us to understand if I have the experience and knowledge to support you and if I have availability on the days/times that suit you.

Once we receive the completed Intake Form, we will contact you via email to inform you of my availability.

We will schedule several sessions in advance to ensure continuity of care. These appointments can be cancelled without cost, provided 2 business days’ notice is given, as per our Cancellation Policy below.

Our practice is located in Brookvale, close to the B-Line Bus main stop and Westfield Warringah Mall.

I offer in-person and online appointments on Mondays, Tuesdays, Thursdays and Fridays.

  • Initial Appointment (50 minutes) – $285
  • Subsequent Appointments (50 minutes) – $255

Our fees are reviewed annually and are subject to change.

We try to keep therapy as affordable and accessible as possible and our current fees are lower than the recommended rate set by the Australian Association of Psychologists Inc (AAPi) for 2024-2025, which is $315 per 50-minute session.

If you have been referred by your GP under a Mental Health Treatment Plan, you may be eligible for a Medicare rebate of $98.95 per session, for a maximum of 10 sessions per calendar year.

To access this rebate, you will need to:

  • Visit your GP and request a Mental Health Treatment Plan
  • Obtain a referral letter addressed to me
  • Bring the referral letter to your first appointment

Please note that Medicare rebate amounts are reviewed periodically and are subject to change. I recommend confirming the current rebate amount with Medicare or your GP at the time of your referral.

If you have private health insurance, you may also be eligible for a rebate through your fund depending on your level of cover, please check with your insurer directly.

If you have been referred by your GP under a Mental Health Treatment Plan, you Yes! A referral letter is needed for you to claim Medicare rebates for your therapy sessions. When consulting with your GP to obtain a referral for psychological services, please ensure that all the information below has been added to the referral:

  • patient’s name and address
  • the date it was prepared
  • the patient’s symptoms
  • the number of treatment services the patient needs to receive
  • a statement confirming the patient has a GP Mental Health Treatment Plan
  • the referrer’s name
  • the referrer’s Medicare provider number
  • the referrers signature

Please note that if any of the above information is missing from your referral, you will not be able to claim a Medicare rebate.

If you need to cancel or reschedule an appointment, we request a minimum of 2 business days’ notice, so that we can allocate the appointment time to another client. If you fail to provide the requested notice, a late cancellation/no-show fee corresponding to the cost of the session will be charged and will not attract a Medicare rebate.

Late cancellation/no-show fees must be paid before your next visit, and failure to do so will result in the cancellation of all future consultations until payment is made.

In order to avoid being charged a cancellation fee:

  • Appointments booked on Mondays must be cancelled by 5pm Wednesdays
  • Appointments booked on Tuesdays must be cancelled by 5pm Thursdays
  • Appointments booked on Thursdays must be cancelled by 5pm Mondays
  • Appointments booked on Fridays must be cancelled by 5pm Tuesdays

Prospective clients who do not proceed with the Intake Process – all emails exchanged with prospective clients who do not complete the Intake From will be stored on the practice email client and deleted 3 months after the last contact.

Once an Intake Form is completed, the information collected in our Intake Form will assist your psychologist to understand your current needs/treatment goals and availability. This information is stored securely in our Practice Management Software (Halaxy) and becomes part of your clinical file. As such, it will be subject to the Personal Information Collection & Record Keeping Policies described in full in our consent Form for Psychological Services, which is part of the Intake Form.

Access to your information is restricted to your psychologist and authorised practice personnel (as necessary).

While all reasonable precautions are taken to protect your information, we cannot guarantee complete security of electronic storage or communications of external providers.

Records are retained for 7 years after the last service for adults, unless otherwise required by law.

If you need support for suicidal thoughts or a mental health crisis:

If you need support with depression or anxiety:

  • Beyond Blue aims to increase awareness of depression and anxiety and reduce stigma. If you or a loved one need help, you can call 1300 22 4636, 24 hours/7 days a week or chat online.

If you need support with eating disorders and body image related issues:

Butterfly National Helpline is available for anyone in Australia concerned about eating disorders or body image issues on weekdays, 8am to midnight. Call 1800 33 4673.

Other support services available in Australia:

  • SANE Australia provides support to anyone in Australia affected by complex mental health issues, as well as their friends, family members and health professionals. Call 1800 187 263 or chat online.
  • Blue Knot Foundation Helpline is the National Centre of Excellence for Complex Trauma. It provides support, education and resources for the families and communities of adult survivors of childhood trauma and abuse. Call 1300 657 380.
  • MindSpot is a free telephone and online service for people with anxiety, stress, low mood or depression. It provides online assessment and treatment for anxiety and depression. MindSpot is not an emergency or instant response service. Call 1800 61 44 34.

For pregnant people and new parents:

PANDA (Perinatal Anxiety & Depression Australia) supports families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. Call 1300 726 306.

For Aboriginal and Torres Strait Islander people:

13YARN provides 24/7 free and confidential crisis support. Call 13 92 76.

Thirrili provides support to Aboriginal and Torres Strait Islander peoples in the aftermath of suicide or other fatal critical incidents. Call 1800 805 801, 24 hours/7 days a week.

For LGBTIQ+ people:

QLife provides nationwide telephone and web-based services for peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527.

For young people who need mental health support, and their parents or carers:

Kids Helpline is Australia’s only free 24/7 confidential and private counselling service specifically for children and young people aged 5 – 25. Call 1800 55 1800.

headspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends. Call 1800 650 890, or chat online.